Privacy Policy for This Website

What we collect

The estimate form asks for six things: your first name, your last name, a phone number, an email address, the concrete service you are asking about and a description of the job. Separately, the web server writes a line for each request it serves, holding your IP address, the browser you used, the page you asked for and the time. There is nothing else. No account exists on this site, so there is no password to make.

How we use it

Your details are used to call or email you back about the job, to book the visit to your property, to write the estimate that Trevor Lindqvist hands you there, and, if the work goes ahead, to hold the record of what was poured at your address and when. The server log is read only to keep the site running and to spot abuse of the form. We do not sell what you send us and we do not use any of it for advertising, ours or anyone else's.

Who we share it with

Inside the business, your details are seen by Trevor Lindqvist, who measures and writes the estimate, and by the crew booked for your pour. Outside it, they pass through the company that hosts this website and the companies that carry our email, calls and texts, each acting only on our instructions. If a permit is filed, your address goes to the City of Mission Viejo. A public authority gets information only when the law requires it.

Cookies and tracking

This website sets no cookies of its own. It runs no analytics, carries no advertising scripts and loads nothing from a third party that could follow you from here to another site, which is why there is no cookie banner to click through. The button to the map of our office on La Paz Road and any link to a review platform take you to another company's website, and from that click on that company's privacy policy applies, not this one.

How long we keep it

A form inquiry that never becomes a job is deleted 9 months after the last message about it, time enough to sit out a rainy winter and decide in spring. Where we pour, the job record stays while a written workmanship guarantee against defects in how it was built is running and for the 7 years California tax rules require, whichever is longer, because a claim is settled by reading that record. The server log is cleared every 14 days.

Your rights and choices

You can ask what we hold about you, ask us to correct it, or ask us to delete it, by email or by phone, and we answer within 1 business day. Reply STOP to any text message and the texts stop; tell us on a call that you want no more calls and we mark the file that day. Under the California Consumer Privacy Act a California resident also has the right to know what a business collects and to have it deleted, exercised the same two ways.

Children and this website

This website and the work it describes are for adults arranging concrete work on a property. Nothing on it is aimed at children, and we do not knowingly collect information from anyone under 18. If we find that a form was sent by someone under 18, we delete the inquiry and every detail that came with it, we do not book a visit, and we do not contact the sender again.

Changes and contact

This policy may change when the site or the way we handle a file changes, and the version published here is always the current one. The date at the top of the page says when it was last changed. For any question about your information, to see what we hold or to have it removed, email hello@missionviejoconcrete.example, call (949) 555-0201, or write to Saddleback Mission Viejo Concrete at 27001 La Paz Rd, Mission Viejo, CA.